shipping policy

Shipping Policy

Last Updated: July 15, 2026

Thank you for shopping with Zynorah. We are committed to delivering your order as quickly, safely, and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (where available).

Shipping Times

United Kingdom: 5–10 Business Days

Please note that delivery times are estimates only and may vary due to weather conditions, customs clearance, carrier delays, public holidays, or other unforeseen circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.

From time to time, Zynorah may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been dispatched, you will receive an email with your tracking number.

Please allow up to 48 hours for tracking information to become available on the carrier's website.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

Zynorah is not responsible for shipping delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping addresses provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or appears to be lost in transit, please contact our customer support team. We will work with the shipping carrier to investigate the issue and assist you in resolving it as quickly as possible.